Your lifestyle hotel in the Zillertal valley

carefree and safe holiday

#stay safe

Enjoy a carefree and safe holiday - “Stay safe” on the mountains and in the midst of nature. Welcoming & friendly is our motto and we want it to stay that way, even in times like these.

Cancellation Conditions 2020/21

for Winter 2020/21

Cancellations must be made in writting. Cancellation fees are calculated based on the total amount of the invoice: minus 3/4 board and local taxes.

If travel is restricted due to measures caused by COVID-19  (on-site restrictions, lockdown or guest illness), we will convert from 21 days before arrival any deposit into a non-expiring voucher, which can be redeemed at any time for your alternative dates.

  • From booking confirmation up to 22 days before arrival, the reservation is free for return of the deposit is € 20)
  • 7 to 1 day prior to arrival: 90 % cancellation fee
  • No-shows and/or early departures: 100 % cancellation fee

We recommend a travel cancellation insurance in keeping with the motto:

TRAVEL CANCELLATION INSURANCE, because it’s nice to know you’re covered!

Hotel Cancellation insurance for vacations in Austria here.
Information for insurance cover related to COVID-19 here.

Please not, that this is non-binding offer. For a binding reservation please confirm your booking  by

Our house offers generous hospitality and relaxing calm, thanks to its beautiful location in the midst of nature, with only  36 rooms, surrounded by expansive natural landscapes.
We ensure sufficient distancing in our restaurants with garden & terrace, in order for the breakfast buffet and evening salad buffet to be enjoyed unreservedly. Evening diners are also well catered for with exclusive table service.

Our pool area and GREEN-SPA also offer ample space. All areas can be used without restrictions, as the virus cannot withstand chlorine and high temperatures. These areas are also disinfected daily.

Door handles, switches and fittings are disinfected daily in our spacious and airy rooms - all with balcony and wonderful views. 

Currently, you are not required to wear a face covering when staying with us, but if you feel safer wearing one, you are more than welcome. We leave this decision entirely up to our guests and trust in their ability to act in a socially responsible manner. What is very important to us: that you maintain sufficient space between you and other guests (in Austria, a distance the size of a baby elephant is recommended). We take official measures and requirements very seriously - and our highly skilled staff have received excellent training.

Despite all this, we won’t allow our spirits to be dampened and will strive to ensure that each and every guest enjoys a carefree stay. 

If you have any further questions, our reception is at your disposal daily from 8:00 to 20:00 hrs.


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