carefree and safe holiday

#stay safe

Enjoy a carefree and safe holiday - “Stay safe” on the mountains and in the midst of nature. Welcoming & friendly is our motto and we want it to stay that way, even in times like these.

Cancellation Conditions Summer (02.06..-31.10.2021)

If travel is restricted due to measures caused by COVID-19 (on-site restrictions, lockdown, or guest illness), you can choose from these options:

  • From booking confirmation up to 8 days before arrival, the reservation is free of charge
    (transaction fee for return of the deposit is Euro 20,00) or we will convert any deposit into a non-expiring voucher, which can be redeemed at any time for your alternative dates.
  • 7 to 1 day prior to arrival: 90% cancellation fee
  • No-shows and/or early departures: 100% cancellation fee
  • Cancellations must be made in writing.

Cancellation fees are calculated based on the total amount of the invoice, minus 3/4 board (Euro 8,00 per person and day) and local taxes

    Cancellation Conditions Winter 21/22

    If travel is restricted due to measures caused by COVID-19 (on-site restrictions, lockdown, or guest illness), you can choose from these options:

    • From booking confirmation up to 31 days before arrival, the reservation is free of charge
      (transaction fee for return of the deposit is Euro 20,00) or we will convert any deposit into a non-expiring voucher, which can be redeemed at any time for your alternative dates.
    • 30 to 8 day prior to arrival: 50% cancellation fee
    • 7 to 1 day prior to arrival: 90% cancellation fee
    • No-shows and/or early departures100% cancellation fee
    • Cancellations must be made in writing

    Cancellation fees are calculated based on the total amount of the invoice, minus 3/4 board (Euro 8,00 per person and day) and local taxes.

      We recommend a travel cancellation insurance in keeping with the motto:

      TRAVEL CANCELLATION INSURANCE, because it’s nice to know you’re covered!

      Hotel Cancellation insurance for vacations in Austria here.
      Information for insurance cover related to COVID-19 here.

       

      Our house offers generous hospitality and relaxing calm, thanks to its beautiful location in the midst of nature, with only  36 rooms, surrounded by expansive natural landscapes.
      We ensure sufficient distancing in our restaurants with garden & terrace, in order for the breakfast buffet and evening salad buffet to be enjoyed unreservedly. Evening diners are also well catered for with exclusive table service.

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      made with passion by GO.WEST GO.WEST Communications GmbH